In recent years, and accelerated by the COVID pandemic, remote jobs and remote interviews have seen a huge rise. Video and phone interviews are usually a first step before an in-person interview is requested, but it’s vital that you ace the video and phone interviews to progress in the recruitment process.
With the help of recruitment and HR experts, we’ve collected together some top tips to help you prepare for what will be, for the time being at least, the new normal when it comes to hiring and recruitment. From the importance of body language to creating the right setting, we’ll show you how to plan for success when it comes to interviews conducted over the phone and through video calls.
What is a phone interview?
A phone interview is a job interview that takes place via a telephone call.
A phone interview is usually the first interview that a potential employer will invite you to. They’re usually quite surface-level interviews that last no longer than 30 minutes.
The questions usually revolve around your experience, skills, and suitability for the role.
Tips for a successful phone interview
Like any interview, preparation is crucial to a successful phone interview. Here are our top tips for a successful phone interview.
Pick a quiet location
For a successful phone interview, you must pick a quiet location to take the call. There are two reasons for this: the interviewer needs to be able to hear you, and you must be free of distractions to give the best answers you possibly can.
Speak clearly and professionally
Despite not being physically present before your interviewers, you have to remember that you’re in a job interview. Remember to give clear, concise answers using the STARR method.
Do your research
In an interview, you can’t be too prepared, so make sure to research the company you’re interviewing for, the specifics of the job you’re applying for. Larger companies may even have previous interview questions listed on job websites.
What is a video interview?
Much like a phone interview, a video interview is a job interview that takes place on a video call.
Most of the time, video interviews are used as initial interviews that serve to inform the employer whether you’re right for the job.
Tips for a successful video interview
Despite being similar to a phone interview, video interviews require specific preparation to master. On top of the basics like making sure you’re in a quiet space, let’s take a look at some top tips for a great video interview.
Dress appropriately
Unlike a phone interview, during a video interview, the interviewers will be able to see you. With this in mind, you should dress as if you were attending an in-person interview.
Choose a suitable location
Location is incredibly important when you’re being interviewed on video. You must be in a place with a strong internet connection to avoid drop outs and pixelation, but your background is equally as important. You can choose to blur your background or select an appropriate background image to cover the clutter sitting behind you.
To ensure that the interviewers can see you properly, make sure that your internet connection is strong and stable. Sound is also a factor with video interviews. Set up in a place that will be free of distractions from pets, children, or background music.
Ensure you have the correct software downloaded
Five minutes before the interview isn’t the right time to start downloading and setting up new software. The day before your video interview, read through any communications you’ve had and ensure that you have the correct software installed on your device. It’s also a good idea to have a practice run of opening the software and navigating the menus so that you can be prepared for the real thing.
Remove potential distractions
Whether it’s an attention-seeking pet or your phone buzzing with emails, distractions during an interview aren’t welcome. If possible, you should be in a quiet room where there is no chance of being disturbed. If possible, leave your phone out of the room, or put it on Do Not Disturb mode.
Body language is key
Just because you’re in a video interview rather than in-person, that doesn’t mean that body language can slip. Body language during a video interview is just as important as what you say, so ensure that you’re sitting up straight and looking straight at the screen while the interviewer(s) are talking.
Additional phone and video interview tips
Now that you’ve mastered the technical side of phone and video interviews, it’s time for some broader tips on how to master the soft skills required to ace an interview.
Take time to relax
Interviews are stressful, there’s no denying it, but by taking the time to relax and calm your nerves you can progress through the interview confidently. Even though it’s natural to be nervous for an interview, interviewers might pick up on this and perceive it as a lack of experience and immaturity. Even if you feel nervous, try your very best not to show it.
Ask questions
Asking questions at the end of your interview shows that you’re engaged and that you’ve been paying attention throughout the interview. Ensure that your questions are relevant and listen carefully to the answers to ensure that you’re there to ask any follow-up questions you might have.
You should now be ready to tackle anything that a phone or video interview can throw at you. With our top tips, you’ll be able to avoid common mistakes and ace your next call or video interview.
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