Debt Recovery and Litigation Administrator

Retail (SEFE Energy)



We have a great opportunity for a proactive and ambitious candidate to join the Finance team in our Manchester office.

About us

We supply thousands of businesses and organisations with the energy they need to provide their products and services used by millions of people across Britain, France and the Netherlands.  We are part of the SEFE Group – led by SEFE Securing Energy for Europe GmbH in Berlin – which employs approximately 1,500 employees and together, our mission is clear.

As a business we have to be agile, constantly adapting to the ever-changing energy world, driven by forces of decarbonisation, competition, digitalisation and shifting customer expectations.

Our focus for 2022 – 2025 is strategic, profitable growth and strengthening our foundations, primarily by placing data and technology at the heart of our business model.  We’re looking for people who are passionate about where we’re going and will help us thrive long into the future.

Role objectives

We have a great opportunity for a proactive and ambitious candidate to join the Finance team in our Manchester office.

Collaborating with a range of internal and external stakeholders, you will identify and manage debt where companies have ceased trading or entered administration, investigating and submitting claims for unpaid debts.

You will have excellent communication skills, strong attention to detail and confident negotiation skills.

Adept with Microsoft Office systems including Excel, you will be flexible and adaptable to new processes and procedures.

Duties & Responsibilities

Administrations, Dissolution, Liquidation & Insolvency

  • Identifying customers through a variety of channels
  • Creating the final bill to crystallise the debt on the account
  • Completing the Novation process to create a new account for administrators
  • Completing paperwork and submitting to administrators and tracking these going forward
  • Building and maintaining professional relationships with administrators and managing debt on their accounts
  • Completing paperwork and submitting to insolvency practitioners and tracking these going forward
  • Investigating and identifying (where necessary) new tenants and completing the change of tenancy
  • Submitting write offs for debt once claims are submitted
  • Creating monthly reports and/or dashboards for senior management


  • Identifying and reviewing ceased supplies for potential county court claims
  • Investigating and interrogating internal and external data
  • Logging claims ensuring accuracy at all times
  • Liaising with internal and external legal teams
  • Creating monthly reports and/or dashboards for senior management

Skills & Competencies

  • Excellent written and verbal communication skills
  • Strong collaboration and relationship-building skills
  • Diligent and dependable, excellent attention to detail and high degree of accuracy
  • Able to work individually and as part of a team – knowing when to ask for help or offer support to colleagues
  • Results and target driven, with the ability to learn quickly
  • A positive and flexible approach to your work
  • Ability to effectively report to senior management


Knowledge and experience in this area are not essential, however the below would be beneficial:

  • Experience of working in a busy office environment and to tight deadlines
  • Good knowledge of MS Excel
  • Knowledge of legal debt collection processes
  • Experience liaising with multiple internal and external stakeholders

Our offer to you

Our offer to you

In return we offer a competitive starting salary supported by a comprehensive benefits package which includes bonus earning potential, non-contributory pension, 25 days holiday plus bank holidays, buy / sell holidays, life assurance, allowance for medical and dental insurance together with a range of optional flexible benefits.

Based in our office in Manchester City Centre you can benefit from hybrid working offering the flexibility to spend some of your working week at home.

The 350 people working in our business are friendly and positive – you can approach anyone for help and your ideas are always welcome. We’re committed to our REACH principles – Results, Expertise, Action, Challenge, Have courage – but above all else, we care for each other’s welfare and aspirations so you can expect to experience empathy and support throughout your journey with us. We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience, so all our people can thrive and prosper in their careers with us. We are a place where you can be yourself and make your mark because whatever your role, you’ll find an open, welcoming atmosphere that empowers you, encourages fresh thinking, and recognises your contribution.

In the UK, our people practices have been awarded Gold status by Investors in People and we have a silver EcoVadis​ rating demonstrating our commitment to sustainability.

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