Credit Controller



Retail (SEFE Energy)


Manchester


Permanent

We are looking for a proactive and ambitious candidate to join our Credit Control team. This is a great opportunity for someone with strong communication skills and a desire to succeed.

The role

Our Finance Team have a great opportunity for someone with strong communication skills and the desire to succeed.

As a B2B energy supplier SEFE Energy supplies thousands of businesses across the UK, France, and Netherlands. To remain competitive, we must be agile, constantly adapting to the ever-changing energy world, driven by forces of decarbonisation, competition, digitalisation and shifting customer expectations. Our Always Reaching for Better strategy equips us to respond to changes and advancements, and quickly seize opportunities to grow and develop.

Want to join us on our journey?

What will you do?

We are looking for a proactive and ambitious candidate to join our credit control department. You will be involved in a number of different processes with a key focus on cash collection and debt reduction.

Strong communication skills are essential, but you don’t need to be an experienced credit controller for this role. If you are committed to picking up new skills, we will provide the development and support to help you succeed.

Key tasks for the role include:

  • Contacting customers to ensure timely payment of invoices to meet agreed monthly targets
  • Resolving credit control and collections issues efficiently and effectively
  • Managing high volume of emails/calls, both incoming and outgoing, in a timely manner
  • Logging queries accurately and following through to resolution
  • Taking payments by debit or credit card
  • Ensuring the collection process is followed and maintained in a timely manner

What you will bring

We want someone who believes good just won’t do – it must be great; someone who is driven to succeed, loves to learn and will thrive in a supportive and highly innovative environment.

To be successful you will be able to demonstrate:

  • Excellent written and verbal communications skills, and be fluent in English
  • Diligence and dependability
  • Ability to work individually and as part of a team
  • Results/target driven
  • A quick learner, able pick up new things and run with them
  • Motivation and a desire to do a GREAT job and thrive in a busy fast-paced environment
  • A team player who knows when to ask for help and is happy to offer support to colleagues
  • A desire to learn and progress – we are committed to providing career progression and developing our staff
  • A ‘can do attitude’ in delivering solutions and in delighting customers

Our offer to you

In return we offer a competitive starting salary supported by a comprehensive, and broad reaching benefits package which includes

  • bonus earning potential
  • non-contributory pension
  • 25 days holiday plus bank holidays
  • buy / sell holidays
  • life assurance
  • medical and dental insurance
  • range of optional flexible benefits

Based in our offices in Manchester City Centre, you can benefit from hybrid working offering the flexibility to spend some of your working week at home. Close to both Deansgate and Oxford Road railway stations and the wider travel networks our offices offer the opportunity to mix with your colleagues in person with a wide variety of creative meeting spaces. You also get the opportunity to enjoy your down time with well-equipped rest areas.

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.

Who are we?

We are part of the SEFE Group – led by SEFE Securing Energy for Europe GmbH in Berlin – which employs approximately 1,500 employees. The 350 people working in SEFE Energy are friendly and positive – you can approach anyone for help and your ideas are always welcome.  We’re committed to our REACH principles – Results, Expertise, Action, Challenge, Have courage – but above all else, we care for each other’s welfare and aspirations and above all offer support as your career develops.

Our focus for 2022 – 2025 is strategic, profitable growth and strengthening our foundations, primarily by placing data and technology at the heart of our business model.  We’re looking for people who are passionate about where we’re going and will help us thrive long into the future.

We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience, so all our people can thrive and prosper in their careers with us.  We are a place where you can be yourself and make your mark because whatever your role, you’ll find an open, welcoming atmosphere that empowers you, encourages fresh thinking, and recognises your contribution.

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