Commercial Sales Support Administrator

#Job number :SEFEGR00508

Sales Operations



An exciting opportunity awaits you to join our dynamic commercial sales support team


The Sales Support team plays a crucial role at the beginning of our customer journey. Specifically, their responsibilities include supporting our sales teams by preparing, processing, and validating data. This data is then used to create quotations and contracts for business energy supplies. Additionally, the team builds strong relationships with sales teams and partners, contributing to SEFE Energy’s growth and efficient customer service.


  • Accurately validate and triage quotation data received from various written and verbal sources
  • Enter quotation data into internal IT and pricing systems ready for sales teams to be able to use
  • Liaise with external and internal stakeholders to ensure tender details are complete in order to provide a quotation
  • Inputting and locking Matrix Submissions in system
  • Handle third party queries
  • Imputing data with a high attention to detail ensuring you are always championing data quality in our systems
  • Manage quote data from gas and power industry files
  • Work directly with sales account managers to support relationships with delivering quote SLAs
  • Build strong relationships with our partners and internal stakeholders
  • Maintain & update information in our TPI database and tracking systems for both sales and regulatory needs
  • Manage contracting of out of contract gas and power customers
  • Monitoring and maintaining micro business communications for customer renewals and regulatory requirements
  • Issuing contracts for non-terminated renewal customers
  • Maintaining customer data to ensure one entry for all information
  • Work as part of an effective team supporting both team and Individual activities
  • Prioritise workload and partners, seamlessly adapting priorities when needed


  • Excellent verbal and written communication skills.
  • Strong organisational skills.
  • Demonstrable ability to build long term relationships with key stakeholders (internal and external) in both a written and verbal format
  • Excellent IT skills, with proven working knowledge of CRMs and MS Office
  • Excellent attention to detail and a high level of accuracy in all areas of work.
  • The initiative to propose solutions and to act independently and the confidence to effectively challenge the status quo.
  • Identify and solve problems to create value to share
  • Concern for accuracy and ability to meet tight deadlines
  • Flexible approach to work, with a willingness to be involved in other areas of the business as required.
  • Behaves in a way that is aligned with the company’s values and culture
  • Experience working in a sales environment is preferable
  • Experience working in a data administration team
  • Knowledge of the UK Energy Industry and its operations would be advantageous
  • Knowledge of industry data files would be advantageous
  • Experience within data administration is advantageous


Securing Energy for Europe – it’s a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, we’re taking immediate action to secure gas supply – but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future.

As an integrated midstream energy company headquartered in Berlin, SEFE Securing Energy for Europe ensures the security of energy supply in Europe and drives the green energy transformation. SEFE is active in trading & portfolio management, sales, transportation, and storage of energy, and has its strongest presence in Germany and the UK. SEFE employs around 1,500 people and supplies over 50,000 customers in various European markets, from small businesses to municipal utilities, regional gas suppliers, industrial companies, power plants and multinational organisations. With a sales volume of around 200 TWh of power and gas, SEFE plays a central role in the stability of the energy supply in Europe. SEFE is owned by the Federal Government of Germany.

Our international teams work across locations in Europe, Asia, and North America. We’re passionate about energy and the important role it can play in shaping a better future.


We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution.

In return we offer a competitive remuneration package supported by a comprehensive, and broad reaching benefits package which includes.

  • non-contributory pension
  • bonus earning potential
  • 25 days holiday plus bank holidays and volunteering days
  • buy / sell holidays
  • life assurance
  • medical and dental insurance
  • a wide range of optional flexible benefits
  • hybrid working

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.

Join SEFE and help us secure gas supply across Europe and shape a better, more sustainable tomorrow.

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