Account Manager

Retail (SEFE Energy)

's-Hertogenbosch (Netherlands)


We are looking for Account Managers to join our sales team in ‘s-Hertogenbosch, Netherlands to contribute to the growth of our customer portfolios

Are you an experienced Account Manager with a proven track record of business development and sales account management? Can you build relationships with a wide range of people? If so, we are looking for several people to join our sales team in the Netherlands.

As a B2B energy supplier SEFE Energy supplies thousands of businesses across the Netherlands, UK, and France. To remain competitive, we must be agile, constantly adapting to the ever-changing energy world, driven by forces of decarbonisation, competition, digitalisation and shifting customer expectations. Our Always Reaching for Better strategy equips us to respond to changes and advancements, and quickly seize opportunities to grow and develop.

Want to join us on our journey?

We are looking for Account Managers to join our sales team in ‘s-Hertogenbosch, Netherlands to contribute to the growth of the Netherlands SME and Mid-market customer portfolio through the account management of third-party intermediaries and high value direct customers.

What you will do?

Your primary role will be to develop and maintain relationships with your partners by offering live market prices for new and existing quotes.

You will develop partner relationships through handling sales queries, identifying opportunities to implement incentives to drive additional business, and to negotiate commercial terms to support sustainable and valuable growth. Your primary objective in this role is to build strong, valuable, and long-term relationships with your partners to increase new business and retention conversion.

You will also manage a portfolio of existing direct customers who will require differing levels of support throughout their contract lifecycle. You will upsell new products, identify new sales opportunities and resolve sales related issues to ensure retention targets are achieved.

In addition to partner and direct selling you will offer support to the remainder of your partner portfolio who will predominately transact with us through our online portal, identifying which of those partner’s present growth opportunities but are not yet an area of primary focus.

An important part of the role will be to develop an in-depth understanding of our operational processes and develop strong relationships within all operational and commercial teams so you can provide an effective service to all your partners and customers.

A desire to be organised and efficient is required to help develop strong relationships that will give your partners the confidence and support they need to sell our products effectively. Ownership and accountability are key in this role to ensure your daily workload is managed appropriately, resulting in speedy query resolution for your partners.

What you’ll bring to the role?

You will join us with a proven track record in business development and sales account management and ideally have a knowledge of the gas and /or power market in the Netherlands.

You will be adept at building effective and successful working relationships with both customers and colleagues and will use these skills to drive strong results. With a detail focused approach, you will be able to effectively manage competing and changing priorities and work at pace.

Communicating both in writing and verbally will be a key strength for you, as will the ability to work both independently and as part of a team.

You will demonstrate competence in Microsoft office and be capable of adapting your skills to become competent with new ways of working.

Our offer to you

In return we offer a competitive starting salary supported by a comprehensive, and broad reaching benefits package which includes

  • bonus earning potential
  • non-contributory pension
  • 25 days holiday plus bank holidays and volunteering days
  • buy / sell holidays
  • life assurance
  • medical and dental insurance
  • range of optional flexible benefits

Based from our offices in ‘s-Hertogenbosch, you can benefit from hybrid working offering the flexibility to spend some of your working week at home.

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.

Who are we?    

We are part of the SEFE Group – led by SEFE Securing Energy for Europe GmbH in Berlin – which employs approximately 1,500 employees. The 350 people working in SEFE Energy are friendly and positive – you can approach anyone for help and your ideas are always welcome.  We’re committed to our REACH principles – Results, Expertise, Action, Challenge, Have courage – but above all else, we care for each other’s welfare and aspirations and above all offer support as your career develops.

Our focus for 2022 – 2025 is strategic, profitable growth and strengthening our foundations, primarily by placing data and technology at the heart of our business model.  We’re looking for people who are passionate about where we’re going and will help us thrive long into the future.

We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience, so all our people can thrive and prosper in their careers with us.  We are a place where you can be yourself and make your mark because whatever your role, you’ll find an open, welcoming atmosphere that empowers you, encourages fresh thinking, and recognises your contribution.

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